admin/librarian conflicting work values in academic libraries?
Barbara
Burd’s article “Work Values of Academic Librarians: exploring the relationships between values, job satisfaction, commitment and intent to leave” (ACRL Eleventh National
Conference) is a very good reminder that higher education or academic libraries
are not currently homogenous, nor are the librarians who staff them. And duplicating the methodologies used in her study would be extremely illuminating for academic librarians wanting to understand the dissonance in their respective workplaces and would provide ammunition to show how common (and evidence-based) the phenomenon is. There's nothing like a good research study admin would find hard to refute.
The author’s
definition of work values provides the opportunity to identify the conflicts/context
in academic libraries as one of competing values: “Work values…are a reflection of our
motivations, our preferred work setting, the way we interact with others, and
our work style. Our work values determine what we expect to achieve from the
work experience and, as such, determine our choice of vocation and our reaction
to job situations (p. 1).” It provides a framework that helps us identify (some
of?) the dissonance now occurring between academic library professionals, changes
in both the LIS field and higher education, and in how our library
administrations are managing this change.
The
dissonance isn’t simply that we have a mismatch between librarians and their
workplaces and that identifying what type of librarian you are and what type of
library you are will allow you to aim for an organization that fits you. For
one thing identifying a type of organization can be difficult at an individual
level and secondly, I think the changes we are seeing in academic libraries are
sweeping ones, a drive to more homogeneity as a result of a number of factors
already touched on in previous blog postings. And I'm not even sure we can turn these trends around.
Then why is identifying
these categories important? If anything is important re: the attack on
professional identity, it would be the ability to note what currently is and
isn’t working in the relationships between the entities (types of
librarians/types of organizations) and which are currently perceived as more successful in
the face of trends that are driving us to what the social scientists call rationalization(1)
or “McDonaldization.” That, combined with a study that explicitly records, across
multiple institutions the current levels of dissonance between librarian’s
values and the new homogeneity in how academic libraries are managed may
provide the impetus for a reconsideration of the implementation of some of
these trends within our libraries…or not.
For those
of you who are curious about the methods the author used I suggest you link to
her freely available article (linked above). In a nutshell she uses Chatman’s “Organizational
Culture Profile developed from Q methodology (p. 2)” and a Likert scale to
measure job satisfaction, commitment and intent to leave.
(1) “Rationalization is the application
of the most efficient means to achieve given goals and the unintended, negative
consequences of doing so.” Brym, Lie and Rytina (2010). Sociology: your compass
for a new world. Toronto: Nelson Education, p. 89.
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